[help] support

How can we help?

Help with DIGU and The Traveller: answers to what players ask most. Can't find yours? Write to us and a person will reply.

Message us in DIGU

In the game, open Support › Message the DIGU team. Your account comes along, so we can look straight at it. You'll get a reference number.

Open DIGU support

Email

For The Traveller, press, privacy, ideas, or if you can't sign in to DIGU. Include your DIGU username if it's about your account.

hello@diguclassic.com

DIGU

How do I play?

Open DIGU and start with Learn: eight short lessons, and the first three work without an account. Then practise against the computer for free before you sit down with people.

What are tokens and Boli?

Tokens pay for play: Quick match, private and club tables take one token a round, and ranked takes more (the screen says how many before you join). Practice is always free. Boli is DIGU's money for the Shop: card backs, tables, reactions and memberships. Neither can be bought with real money or cashed out.

How do I get free tokens?

Claim one free token every day from Home or your Wallet. Claim seven days running for a bonus. Badges, season prizes and inviting a friend pay too.

I forgot my password.

On the sign-in page tap Forgot your password. If your account has a confirmed email, we send a link that works for 30 minutes. No email on the account? Write to hello@diguclassic.com from the address you want to use, with your username.

How do I report a player?

Tap their picture at the table or open their profile, then Report. An admin reads every report and can pause their chat or suspend them. You can also mute or block them straight away. The rules for the table say what's not allowed.

What happens if I leave a table?

Before you go, the leave sheet says what leaving costs at that table. A computer plays your seat until you come back or the match ends.

What is a Time Bank?

It adds 15 seconds to your turn. Everyone gets a few free each day, members get more, and you can buy extra with Boli.

How does my rating work?

Ranked and Quick match games count. After your first 10 rated games you get a rating and a tier, and it moves with every rated game after that. Practice doesn't count.

Is there an iPhone or Android app?

They're on the way. Until then, DIGU plays in the browser on any phone or computer, and you can add it to your home screen so it opens like an app.

How do I delete my account?

In DIGU, go to Settings › Privacy › Delete account. You'll need your password. The privacy policy says exactly what's removed. If you just want a break, Deactivate keeps everything until you sign in again.

The Traveller

Where is my game saved?

In your browser, on your device. It saves by itself as you play and when you switch away. Nothing is stored on our servers, so we can't recover a lost save.

How do I move my save to another device or browser?

Open the game's menu and choose Copy save code. On the other device, open the menu, paste the code into Paste a save code and choose Load. Keep a copy of the code somewhere safe if you'd hate to lose your progress.

My save disappeared.

Browsers delete a site's saved data when you clear your browsing data, use a private window, or (in Safari on iPhone, iPad and Mac) after about a week of using Safari without opening the game. Adding the game to your home screen helps keep it. If you have a save code, load it. Otherwise, sorry: there's no copy on our side.

How do I start again?

Open the menu and choose Start a new journey. This erases the save on this device for good, so copy your save code first if you might want it back.

The game is slow or the map is blank.

The Traveller needs a browser with WebGL 2: a recent Chrome, Safari, Firefox or Edge. Turn on hardware acceleration if it's off, close other heavy tabs, and update your browser. If it still doesn't work, email us your device and browser.

Do I need an account or an internet connection?

No account. You need a connection to load the game the first time; after that your browser keeps a copy.

Wasn't this a Stupid Studios game?

It was. Since 3 November 2026 Zeroform makes it. The game, its address and your save are all unchanged.

Zeroform

Can I write about our games or Zeroform?

Please do. Logos, screenshots, key art and photos are in the press kit, free to use for that. Questions go to hello@diguclassic.com.